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Automatic Transmission

ODI ID: 763534 NHTSA Complaint ID: 364629

Make: Mitsubishi Model: 1998 GALANT 98

Component/Parts: Automatic Transmission

Failure Date: April 24, 1999 Complaint Date: June 26, 2002

City/State: LITTLE ROCK, AR (Arkansas)
Crash: NA Fire: No Injured: 0 Deaths: 0

Complaint Description: while driving the vehicle the first day of purchase i noticed the transmission was not shifting properly. i asked the salesman what that was he told me that's just the way the car runs. a few months later i was still having the same problem i called the dealer and made a big stink about it and they told me to bring it in. i did, they told me there was nothing wrong with my transmission. i was still having problems and took it to a independent mechanic. who dropped the pan and found metal shavings, not a lot. the problem persisted, so i took it back to my mechanic to have it serviced again and this time when he dropped the pan there were large chunks of metal. one looked like a gear head. i then called my dealer to see what they were going to do about it. they then told me that they had no information proving that i had a warranty and all the time i did. they told me to contact mitsubishi motors to get my warranty information, the lady there told me i did have a warranty and that the car had been disposed of as a defective automobile. i am now persuing legal action.*ak .

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Last Update: August 28, 2004