MITSUBISHI GALANT 1994 : Problems

Mitsubishi! > Cars > Problems/Complaints > USA > Parts

Front Suspension

ODI ID: 729203 NHTSA Complaint ID: 250433

Make: Mitsubishi Model: 1994 GALANT 94

Component/Parts: Front Suspension

Failure Date: August 03, 2000 Complaint Date: August 26, 2000

City/State: ALTON, IL (Illinois)
Crash: NA Fire: No Injured: 0 Deaths: 0

Complaint Description: i received a recall notice for the lower ball joints boots of my vehicle due to improper installation of the assembly at the factory. i took my vehicle in for the recall repair and they said that since the boot wasn't damaged they would not repair it. they did note that both ball joints were bad and needed to be replaced. i feel this is a defective part and that they are trying not to eat the cost of the repair. i question how many other customers had to have this part repaired they would not give me statistics on the number, i contacted the customer relations at mitsubishi dan merril and he denied any repairs. i feel that they are trying not to accept this is a faulty part on their vehicle. i have never had to replace a ball joint on any vehicle i have owned i find it strange that both are bad and there is a safety recall on a related part the ball joint boot. please investigate this matter further and please call me at home if you need any further assistance . the safety recall notice is # sr-99002. i have been trying to determine the poping noise in my vehicle since 30000 miles. they say that the part failing is normal wear and tear. ya right!.......thats why their is a recall. .