MITSUBISHI ECLIPSE 1999 : Problems

Mitsubishi! > Cars > Problems/Complaints > USA > Parts

Door Latch

ODI ID: 10083194 NHTSA Complaint ID: 494359

Make: Mitsubishi Model: 1999 ECLIPSE 99

Component/Parts: Door Latch

Failure Date: June 29, 2004 Complaint Date: August 03, 2004

City/State: AMA, LA (Louisiana )
Crash: No Fire: No Injured: 0 Deaths: 0

Complaint Description: while trying to open the drivers door on my son's 1999 eclipse the door handle just broke off in my hand causing my son to have to enter the car from the passenger side. i questioned other people with eclipses and found that 3 of 5 experienced the same problem! i went to the dealer for a new handle and was told it would cost me $80 plus paint and installation. even the parts shop was out of door handles due to the current demand for them. the employee behind the counter says that this is a common problem. if he can see that this is a problem, then why cant mitsubishi see this too? the answer is, they know but are not intending to do anything about it until our great government(?) steps in and forces them to! then i started looking at other cars on the street and was amazed to see how many eclipses had black ( thats the color the replacements are ) door handles on them. this is undoubtedly a massive problem and mitsubishi needs to step up and start treating their customers fairly and replace these defective door handles, at least as they break. mitsubishi doesnt seem to have a problem promising their customers value for their money until there is a problem such as this then they just turn their back on the very people that keep them in business! their customers!*ak .